Help & contact
Questions about the WAGOI app, your connected car or your account? We're here to help.
Contact us
Email our support team at hello@wagoi.eu. Please mention the email address linked to your WAGOI account and, if relevant, your phone model and app version.
We answer support emails within a few working days.
Privacy questions and data requests: privacy@wagoi.eu. Security issues: security@wagoi.eu.
Frequently asked questions
What does WAGOI do?
WAGOI connects to your car, only with your permission, so you can see your trips, charging and battery information in one app and stay in control of who gets access to your car data. You can disconnect your car at any time.
Which cars can I connect?
Right now WAGOI supports Tesla vehicles, connected through Tesla's official Fleet API. You sign in on Tesla's own page and approve the access yourself, so WAGOI never sees your Tesla password. Support for other car brands is coming.
What are WAGOI tokens?
Tokens are loyalty points you earn in the app, for example when you sign up, connect a vehicle, keep a streak or invite friends. They have no cash value and cannot be exchanged for money.
How do I delete my account?
In the app, open Settings and tap “Delete account”. You can also request deletion without logging in on our Delete account page.
How do you handle my data?
Our Privacy Policy explains which data we collect, why we need it and what your rights are. The service providers we work with are listed on our Providers page.
Where can I download the app?
WAGOI is coming to the App Store and Google Play. Check back here at launch for the download links.